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Stainless steel jewelry | WhatsApp: +599 9 66 66 305

Returns & warranty - FAQ

If something is wrong with the order you received, please contact us. We advise you what to do and to help solve the problem! Contact us by WhatsApp (+5999 66 66305) or by email

It depends on the product.

You can return bracelets, necklaces and anklets which are not worn and only in the original box or package. 

You cannot return earrings for the purposes of hygiene.

Returns and exchanges are accepted within 1 week of delivery

Items should be without any scratches and adjustments, otherwise they are non-refundable and you wont receive a refund or store credit. You will receive a full refund on your returned item once it is received by us.

If you are not completely satisfied with your purchase for any reason, please email us at to arrange a return or exchange. 

Or send us a WhatsApp +5999 66 66 305.

Once we have received the item back.

On all our products is a warranty of 6 months for any discoloration. For other issues, please send us a message.

It depends. Usually we can but it depends on where e.g. the chain is broken.

Please send us a photo of the broken item by WhatsApp +59996666305.

We don't repair jewelry which is not from our shop.

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